Privacy Policy
Last updated: May 25, 2024
1. Introduction
CommonsDataGarden ("we," "us," or "our") is dedicated to maintaining the privacy of your information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you visit our website commonsdatagarden.site or use our yacht charter services.
If you choose to utilize our services, you are agreeing to the data handling practices detailed in this policy. This policy adheres to privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional pertinent Canadian privacy laws.
2. Information We Collect
2.1 Personal Information
Personal information that you willingly supply us includes:
- Reserving a yacht charter
- Reaching out to us via our website or telephone
- Subscribing to our newsletter
- Completing forms on our website
- Engaging in surveys or promotions
This information may encompass:
- Your name and contact information (such as email, telephone number, and mailing address)
- Payment information (securely processed by third-party services)
- Your charter preferences and specifications
- Emergency contact details
- Any dietary needs or health details you choose to provide
2.2 Automatically Collected Information
As you navigate through our website, we automatically gather certain data about your device and browsing activities:
- Your IP address and geographical information
- The type and version of browser you're using
- Pages you visit and the time you spend on our site
- Websites that directed you to our site
- Device specifications (model, screen resolution, etc.)
2.3 Cookies and Tracking Technologies
Cookies and similar tracking mechanisms are used on our site to improve your experience. They are utilized to:
- Store your preferences
- Analyze website usage and performance
- Deliver personalized content
- Enhance our service offerings
You're able to manage your cookie preferences via your web browser settings or our cookie consent prompt.
3. How We Use Your Information
The information we gather serves a variety of purposes, such as:
- Service Provision: To deliver yacht charter services, manage reservations, and communicate with you regarding your bookings.
- Customer Support: To handle inquiries and provide support.
- Payment Processing: For the processing of financial transactions and billing management.
- Safety and Protection: To ensure the safe operation of services and protect against deceptive activities.
- Marketing: To send marketing materials and updates, should you agree to receive them.
- Website Improvement: To study user behavior and augment our website's operations.
- Compliance with Law: To comply with relevant legal and regulatory mandates.
4. Sharing and Disclosing Information
Your personal information is never sold, exchanged, or leased to third parties. The contexts in which your information may be shared include:
4.1 With Service Providers
Your information may be shared with trusted third-party providers who aid us with functions such as payment processing; hosting and maintaining our website; email marketing campaigns; analytics and usage tracking; and customer support services.
4.2 Legal Obligations
We may be required to share your information when mandated by law or as a response to legal actions, such as court orders, in emergency circumstances, or to probe possible illicit activities.
4.3 During Business Transfers
In cases of business mergers, acquisitions, or asset sales, your details may be among the transferred assets.
5. Safeguarding Your Data
To shield your personal data against unauthorized access, alteration, public disclosure, or destruction, we employ suitable technical and organizational strategies. Our security measures include data encryption, secure hosting environments, controlled access, routine security evaluations, and staff training.
Despite these efforts, no data transmission method or electronic storage solution can be considered completely impenetrable. Thus, we cannot assure absolute protection for your data.
6. Data Retention
We store your personal data only for as long as necessary to fulfill its intended purposes or as mandated by legal requirements. Typical retention periods include:
- Charter Reservations: 7 years for tax and legal necessities
- Marketing Communications: until you opt-out or delete your subscription
- Website Analytics: 26 months
- Customer Assistance: 3 years following your last engagement with us
7. Your Rights and Choices
You hold rights to access, amend, erase (subject to legal constraints), transfer, opt-out of marketing communications, and manage cookies. To use these rights, reach out to us using the particulars provided further below.
8. External Services
8.1 Google Analytics
For insight into website use, we use Google Analytics. You may opt out through the Google Analytics Opt-out Browser Extension.
8.2 Social Media Interactions
Links to social media platforms on our website are governed by their individual privacy policies.
8.3 Payment Processing
Transactions are managed by third-party processors compliant with the Payment Card Industry Data Security Standard (PCI DSS).
9. Cross-border Data Transfers
Your information could be processed in countries other than France, where we apply safeguards in alignment with applicable privacy laws.
10. Privacy of Minors
Our services do not target individuals under the age of 13, nor do we intentionally gather data from them. If a minor has provided their information, we ask to be contacted promptly.
11. Updates to the Privacy Policy
Alterations to our Privacy Policy occur to reflect changes in our practices or legal imperatives. Changes will be communicated by updating the online policy, notifying registered users via email, or announcing on our website. Continued usage following these updates indicates acceptance of the new terms.
12. How to Contact Us
For inquiries regarding this Privacy Policy or our information handling practices, please reach out:
CommonsDataGarden — Privacy Official
Marina Point
Cannes 06400
France
Phone: +33 4 93 38 20 20
Email: [email protected]
13. Adherence to Google Ads User Consent Policy
We abide by Google Ads user consent requirements. Modifications to cookie and tracking preferences can be made at any time through our cookie settings.